My laptop recently went for repair as it stopped connecting to the Internet. I took it to PC World where the drive was wiped and the problem corrected. However, when I boot up it defaults the keyboard to ENG US and I have to change it to ENG UK. Control Panel tells me the setting is English (United Kingdom). I'm on Windows 8.1 - is there any where else I need to change a setting?
If your laptop stopped connecting to the internet then, almost certainly, all that was needed was for you to reset the TCP/IP stack. It's dead easy to do and only takes a few seconds. So it looks like you've just paid PC World fifty quid to do something which was totally unnecessary and has succeeded in mucking things up for you!
The fault was that when I tried to connect a message appeared with something like "Failed to connect to a Windows....." (can't remember the rest of the text). The support guy said it was a problem in an update. No idea what a TCP/IP stack is. Thanks for the link.