Sky Install

[tony_mc]

Hi - had Sky installed yesterday - all good & checked with engineer before he left. 5 mins after that, changed channel - tonne greeted with the message there is a technical fault with his channel - and this is with all channels - been through diagnostics with a sky q help desk and that didn't work - while I wait I whole week for an engineer does anyone have any ideas how his could be remedied? Thanks in advance

[Jomlett]

I'd check the dish connections to your box are secure...they might need tightening up.

[TWR]

Switch off at the mains, leave for 5 mins reconnect, it should be right.

[tony_mc]

Thanks both - Tried both - dish connections solid. Any other hints?

[mikey4444]

Have you tried taking the SKY card out and putting it back in again ?

[mikey4444]

By the way, make sure that SKY compensates you for the lost time !

[TWR]

With your remote, turn on the tel, go on to sourse, is that set to HDM|I/DVD1?

[Jomlett]

You could try switching the leads from dish to box. I'm assuming you have 2 leads.