I think it's just something someone once downloaded and installed on the coputer, then uninstalled it, but this bit failed to uninstall, so......... it's helpless and lonely and wondering where its mates are, and so given the chance, asks about them. I have the same little anoyance on my computer whenever I start up. Before I can go any further a dialogue box pops up saying it can't find this that or the other , I just close it and that's that done! I can then go on as normal. Mine happens to come from a free trial of Spy Ware Doctor, but Hasen't proved to be a major problem. I hope yours is somthing similar and my answer helps, Good Luck !