Transfer Of Voicemail

[Bazile]

I have a message on my mobile phone voice mail , which I don't want to accidentally delete .
Can I transfer it to a memory stick or something - if no, what would be the best solution and how would I go about doing it ?

[Guilbert53]

Record it on your smartphone and then copy the file to a PC or other device.

[Bazile]

The voice mail is on my smartphone

[Bazile]

Buenchico any ideas on this please?

[Buenchico]

Voicemail isn't usually stored on a phone itself. It's normally stored on your phone provider's system. So listening to a voicemail is no different to listening to any other call. If your phone has the ability to record calls (which some might have but many won't) you can simply record the 'call' as you listen to the message.

Make and model of phone, please?

Otherwise you'll need to play the message on your phone and hold it close to some sort of recording device (such as the microphone on a laptop) or possibly connect a lead from the headphone socket on your phone to the 'line in' (or 'mic') socket on your laptop, PC or other device with a recording capability.

It's hard to answer this one without knowing what type of recording devices you've got available!

[Prudie]

With every phone I've ever had once you callvoicemail and listen to the message you get a menu at the end something lie press ? to save, ? to delete or ? to listen to the message again. You should at least be able to press something to save.

[Bazile]

Chris - it's a Moto G 2015
Prudie I have got it saved on phone

[Buenchico]

Bazile:
Are you sure that the message is 'on your phone'? If it really is then it's probably as an MP3 file which you can access by connecting your phone to your computer (and hence copy it to your computer). However it's far more likely that the message is stored on your phone provider's computer (which you then access by calling your voicemail number).

(I'll try to find the manual for your phone and then post again later).

[Bazile]

Yes - I meant I have to dial my voice mail to listen

[Flonska]

A number of voicemail systems automatically delete messages after a period of time unless they are "saved" - so the sooner you can do that (if it is possible) - the better.

[Buenchico]

I'm getting nowhere fast!

I can't find anything in the manual
http://allaboutmotog.com/moto_g_2015_manual/Moto_G_2015_Moto_G_3rd_gen_user_guide_english_language.pdf
about a sound recording facility. (I thought that every phone had at least a basic 'memo' function these days but I can't see any reference to one on your phone).

Unless you hold your phone close to the microphone of a suitable recording device (such as a laptop) I can't see any way of doing it other than connecting a cable between the headphone socket on your phone and the 'line in' (or, if that's not available 'mic') socket on your PC and laptop and recording your message that way.
http://www.poundland.co.uk/leisure-and-entertainment/entertainment/tv-and-audio-accessories/signalex-stereo-jack-cable-2m

Although most (all?) versions of Windows come with a basic sound recorder (Start > All Programs > Accessories > Sound Recorder) you might prefer to use proper audio editing software, such as Audacity:
http://www.audacityteam.org/

[Bazile]

Thanks Buenchico