Is The Speed Of My Broadband Good Or Bad?

[Rtaxron]

Signed up with EE for home phone, and broadband 3 days ago, but having problems, as I keep losing the signal, so it keeps stopping.Thanks.

150 ms 10.62 Mb/s 0.74 Mb/s.

[Buenchico]

My answer here still applies:
https://www.theanswerbank.co.uk/Technology/Question1578777.html

i.e. a download speed of around 10Mbps is perfectly good enough for someone living on their own (but probably inadequate for a big family, where there are several teenagers all streaming video feeds simultaneously, while Mum and Dad are also using the internet).

The 'A' in 'ADSL' stands for 'asymmetric'. That's because the system is deliberately weighted in favour of downloads, rather than uploads. (If you type a web address into your browser, and click 'Go', you're uploading a very small amount of data with your request to view that page. However the amount of data coming in the other direction can be far, far greater - especially if, say, you're viewing a video stream. So it makes sense to provide more capacity for downloads). ADSL upload speeds are typically around 10% of download sppeds, so yours is just a little bit slower than might be expected but still no cause for alarm.

The ping speed you get is a measure of how 'responsive', or otherwise, your connection is. It can be very important to internet gamers, who require minimal 'lag' between clicking a key and seeing something happen on screen, but it's not particularly important to most other users. So, even though a ping speed of 150 ms looks quite slow to me, it's still nothing to worry about.

I'm currently getting the following figures (from an ADSL 2+ connection):
Ping 22 ms
Download 9.00 Mbps
Upload 1.04 Mbps
Those figures (apart from the ping speed, which isn't important for non-gaming use) are broadly in line with your own. So, for a single peron, they're perfectly adequate.

However the fastest connection in the world is still lousy if it keeps dropping. The problem might be related to your connection to your ISP but, equally, it could be a problem with your modem. So, before contacting EE, try turning your modem off (by removing the power, and not by just using an on/off switch, which might only put it into standby mode), waiting a minute or two and then powering it up again. (That's not just a 'theoretical answer'. It's resolved 'regularly dropping connection' problems for me on several occasions).

[Rtaxron]

Thanks Chris, we can always rely on you with Tech probs :-)

I have a spare bedroom, would you like to move in? :-)