Bt Yahoo Login

[diddlydo]

My BT Yahoo login has forced me to log in to emails no less than 6 times today despite my checking the "keep me logged in" box. (I'm on Windows 7). It's fine on our other laptop (Windows 10). What is wrong and what can I do about it??????

[Buenchico]

Nearly all email providers now automatically log users out of their accounts after a set period of inactivity when accessing their accounts via the web. With BT's own email system it's 20 minutes:
http://bt.custhelp.com/app/answers/detail/a_id/45107/~/need-help-logging-in-to-your-bt-email%3F

So I'm surprised that Yahoo is still providing a 'keep me logged in' facility. (They must be one of the last to do so).

However, if such a facility is working for you on one computer but not on another, then it must be related to the settings in your web browser. So which browser are you using?

[gness]

Diddly.....same here.....it says (in a red message) that they are doing away with the...keep me logged in....facility.....so you keep having to log in...log in...log in.....pain in the bottom!

[Buenchico]

If you want to automatically be logged in when you use an email account, you should access it 'the proper way' (i.e. the way that emails were originally meant to be sent and received before web access came along), with a dedicated email client instead of a web browser.

On, say, an Android device any email app will do. On a Windows PC Thunderbird is the best email client:
https://www.mozilla.org/en-GB/thunderbird/

[diddlydo]

Buenchico - I'm using Chrome, as is our other laptop which stays logged in! I haven't changed any settings. When I log in via bt.com, there's still a box to tick "keep me signed in" but it is clearly ignoring my instruction which is infuriating!

[Buenchico]

Any use?
http://smallbusiness.chron.com/keep-yourself-signed-google-chrome-46447.html

[diddlydo]

Tried that but didn't get an "under the hood" heading - nor anything else down the left-hand side. The inconvenience of this is driving me nuts!

[Buenchico]

Another try:

[Baldric]

I have emails with gmail, Yahoo and BT,
gmail stays logged in.
Yahoo stays logged in.
BT needs a log in every time.

[1955]

Same here....I have Windows 7 and use chrome as my browser and I am getting that message a lot today.....

[Jackdaw33]

Odd. I am on W 10 with Chrome and have had no problems.

[diddlydo]

Thanks everyone - now sorted after a "live chat" and return call from India!

[gness]

Do you mind letting me know how you get on, Diddly.......when I click on stay logged in I get a message in red saying this option is ending..x

[diddlydo]

Gness - go to the link in Buenchico's first post and use the "live chat" facility.After a few typed exchanges, the guy in India phoned me on my landline and told me what to do (this did NOT involve him taking over my computer!). I'm not sure what, if anything, he did at his end but my email now stays logged in - hooray! I don't want to post on this site what I now type in the address bar when I've actually shut my laptop down (for obvious reasons).

[gness]

Thank you, Diddly..... :-)