Mobile Won't Access Menu

[wendilla]

My mobile is just a basic Samsung I use just for calls and text .but it iwon't switch menu up .
I have switched it off completely and when it comes on again it says can't open number of widgets reached .there are no widgets showing I can delete
I can receive call but can't send .i can receive texts but can't open
Any help,would bee appreciated before I have to buy a new one ..

[Guilbert53]

Very hard to know what the problem is from your description, but it may be low on memory.

Have you had any messages about low memory or suggestions you delete some Apps or personal files?

Some basic phones that are a few years old came with very little memory and as the programs for phones are getting larger and larger it is easy to run out of space.

>>>but it iwon't switch menu up .

You wrote the text above in your question but to be honest I have no idea what you are referring to. What "menu"?

[wendilla]

Thank you for reply .its difficult to explain . When I press the menu button it should come up either to access calls or messaging .but not doing this . But I can access the call log . I have had the phone a few years . Yesterday dont know what I did but got it working but it's gone again .

[Jahulaye]

The problem with the basic phones is unlike smartphone there isn’t any upgrades so the basic phone cannot have its software bugs fixed like smartphones so essentially smartphones get smarter and basic phones are left in the wind usually succumbing yo wear and tear and mobile phone “old age” so imo your phone is nearing the end of its life.

[wendilla]

Yes that could be the answer to my question .

[wendilla]

Still no response from phone .i can receive a call but not send also I can receive a message but can't open it .and just found I can make a call from the call log . Anyway new phone tomorrow miss sending my texts to the kids and grandkids probably another headache setting it up ..