Facetime Query

[malagabob]

I can FaceTime via my old iPhone 4 to another iPhone 4, but not via my newer iPad Air. I can see and hear the other person but they can’t see me, although they can hear me. So it’s I assume a issue with my iPad. Any ideas. Thanks.

[Zacs-Master]

Do you have WiFi?

[malagabob]

Yes zacs both parties connected to WiFi

[Fitzer]

Can you see yourself in the little window or the main screen when you initiate the call?

[malagabob]

Yes Fitzer.

[Fitzer]

So that shows that your iPad seems to be working correctly, have you tested your internet speed, maybe a slowish connection doesn't allow video, apart from that I'm a bit stumped

[Tuvok]

Could be different versions of iOS

[Sycamore3House]

Is the volume turned up on your iPad????