Quizzes & Puzzles0 min ago
What's Bt Broadband Like?
39 Answers
Currently we have Virgin cable for broadband, TV, and phone.
Normally excellent service, but been a bit wobbly of late, plus the loss and potential loss of TV channels as Virgin doesn't want to pay for them, plus fed up with trying to talk to their Service Department (nothing against Indian help lines, but on technical matters I really would rather talk to someone whose first language is English), and so on...
Anyway, the only real alternative round here seems to be BT Broadband.
Any experiences helpful.
Thanks.
BillB
Normally excellent service, but been a bit wobbly of late, plus the loss and potential loss of TV channels as Virgin doesn't want to pay for them, plus fed up with trying to talk to their Service Department (nothing against Indian help lines, but on technical matters I really would rather talk to someone whose first language is English), and so on...
Anyway, the only real alternative round here seems to be BT Broadband.
Any experiences helpful.
Thanks.
BillB
Answers
Bill is with Virgin but they have taken away some of the channels, he wants out, like I do, but with a cable company rather than an aerial on the roof - that's all he wants to know.
14:42 Sat 28th Jul 2018
Well if it's your only alternative, Bill you may have to go with it. I had a dreadful time dealing with BT....changed to Virgin which was a real disaster....well they lied when they installed and left me without a phone line for what was to be months.
I changed to Plusnet and they have been excellent...
BT's service to me was wobbly and often failed. Trying to get them to sort it out was my main difficulty....both in contacting them and getting them to listen properly and deal with the issues...x
I changed to Plusnet and they have been excellent...
BT's service to me was wobbly and often failed. Trying to get them to sort it out was my main difficulty....both in contacting them and getting them to listen properly and deal with the issues...x
Just been Googling their TV service, and not very impressed. They talk about having a rooftop aerial - round here, they're pretty hopeless. We're in a valley, and there is a line of tall poplar trees between us and Crystal Palace, and when the wind blows, the signal goes!
Virgin's cable TV comes in on cable, so as long as it works, it's perfect.
Is BT's fibreoptic stuff just for broadband? I was (wrongly) imagining that the TV etc. came in down the same line.
BB
Virgin's cable TV comes in on cable, so as long as it works, it's perfect.
Is BT's fibreoptic stuff just for broadband? I was (wrongly) imagining that the TV etc. came in down the same line.
BB
I know that, Woof.....and did before I went with them on recommendation. With Plusnet I deal with different people and the service from them has given no problems in two years.
With BT the problems were every month or two with the internet and a constantly crackly phone.
They initially told me it was my phone so I bought new ones and had the same problems.......until they finally found the break in the lines....after months..... :-)
With BT the problems were every month or two with the internet and a constantly crackly phone.
They initially told me it was my phone so I bought new ones and had the same problems.......until they finally found the break in the lines....after months..... :-)
I worked for BT all my working life, so as an employee, I got free broadband, and never had any issues.
I do believe they are the market leader for a good reason, their service is the best.
Contact BT and get a price, then contact PlusNet and get a price, which will be cheaper, then go back to BT and ask them to beat it.
Chances are they will - as advised, it's a competitive market.
I do believe they are the market leader for a good reason, their service is the best.
Contact BT and get a price, then contact PlusNet and get a price, which will be cheaper, then go back to BT and ask them to beat it.
Chances are they will - as advised, it's a competitive market.
