ChatterBank0 min ago
Canon Pixma Mg Printer Won't Scan Any More
21 Answers
I have a Canon Pixma MG6500 printer. The scan facility used to appear in Canon Utilities, but now I have no scan facility anywhere. Is this because of updates? What do I have to do to be able to scan again? Do I have to download something?
Answers
Best Answer
No best answer has yet been selected by winstonmin. Once a best answer has been selected, it will be shown here.
For more on marking an answer as the "Best Answer", please visit our FAQ.This is the Canon uk support page you require:-
https:/ /www.ca non.co. uk/supp ort/con sumer_p roducts /produc ts/fax_ _multif unction als/ink jet/pix ma_mg_s eries/p ixma_mg 6350.as px?type =driver s&l anguage =&o s=WINDO WS%2010 %20(64- bit)
https:/
It might be worthwhile looking for help from Canon's Official UK Site.
https:/ /www.ca non.co. uk/
Hans.
https:/
Hans.
Check that your printer etc is showing up in "printers and devices" and that it is showing as connected.
What are you trying to scan?
Did you download and install the Drivers from the Canon uk support site?
Just out of interest try using "Windows Fax and scan" to see if you get a result there. Although I have also got Canon's software installed, if its just a straight copy I need to scan, I tend to use Windows fax and scan because it can be quicker, although you are limited on file extensions.
What are you trying to scan?
Did you download and install the Drivers from the Canon uk support site?
Just out of interest try using "Windows Fax and scan" to see if you get a result there. Although I have also got Canon's software installed, if its just a straight copy I need to scan, I tend to use Windows fax and scan because it can be quicker, although you are limited on file extensions.
I don't think MP Navigator and Image Garden are going to assist the Scanner's basic functions. Furthermore, you only need one or the other and I think that Image Garden was a replacement for MP Navigator.
It is my view that the best advice is being given by SlackAlice and should be acted upon, with further feed back from you.
Hans.
It is my view that the best advice is being given by SlackAlice and should be acted upon, with further feed back from you.
Hans.
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