My Email Has Gone On Strike.

[Jennykenny]

Haven’t had an incoming email in my iPad for about 10 days, and outgoing ones don’t work either.
With my iPhone, I can sometimes get it to work, but not reliable.
It’s not my system (EE) as have I been away in an apartment for a week in Spain, and email doesn’t work there either, but I can read newspapers etc online, both in Spain and UK.
Any thoughts as to where to begin to fix this???

[Buenchico]

Delete your email account on your iPad. (Don't worry. That's not as drastic as it sounds. You won't lose any existing mail). Then create it again. I'd be amazed if that doesn't fix the problem on your iPad. (Repeat on your iPhone if you're still having trouble there).

[Jennykenny]

Thanks Chris, will have a go, and let you know how I get on.

[Jennykenny]

Gosh, that was scary, but it worked.
Will remember it for future problems.
Many thanks.
You rise to the occasion as always.
G

[TonyV]

Chris does it ever hurt your brain carrying all that information around

[TonyV]

[Jennykenny]

Me again Chris. Sorry, but my sent emails only date from July this year.
I sent myself an email, which happily arrived but there is no record of it being sent.
Any thoughts???

[Buenchico]

That's definitely weird!

Log into your email provider's website via your web browser. (i.e. DON'T use any type of email app). See if your missing emails are in the 'Sent' folder there.

If they are then there's some sort of problem with the syncing between your iPad's email app and your mail provider's server. (All I can suggest for that, I'm afraid, is yet another 'delete & recreate' attempt).

If your emails aren't in the 'Sent' folder when you use web access then there's a problem with your provider's system, which you'll need to contact them about.

[Jennykenny]

Thanks. I have a feeling that most of your answer is beyond my comprehension. My fault, not yours.
But will have a bash and see how it goes.