Alleged Msg From Bt

[Coppit]

'We just need you to log into your account and view the amendments, as this is part of our terms and conditions'

Despite that hovering over the link appears to confirm this is a genuine BT announcement I've had many scam phone calls threatening me with suspension of the service.

Do you think this is genuine?

[dannyk13]

Looks like a scam. I would ignore it.

[bhg481]

The simple way is to log on to your BT account in your usual way ie, NOT clicking on the provided link.

[fiction-factory]

Do you have a login to your on line account? Just go onto your BT account (not via the link in the email) and log in and see what's in there- there may be a message saying the same thing.

[AuntPollyGrey]

Have you amended your account in the last few days? Upgrade perhaps? Added on something?. I agree if you have an online account log in through Google not the link provided in the email. If you prefer ring BT and they will be able to tell you if this is genuine. I refused to talk to or reply to what I thought was a dodgy telephone call and email from Vodaphone. In they end they sent me a letter but hey one can't be too careful these days.

[ummmm]

I've just had a dodgy one from Amazon saying my card had been declined and a link to amend my details. I haven't ordered anything!

[Coppit]

Thanks all.

[AuntPollyGrey]

Ummmm I would look into that one. I had a similar email a few years ago and turned out my Amazon account had been hijacked and someone tried to buy something with the CC linked to the account.

[Old_Geezer]

Looks to be a blatant scam to me. Why would they need to view amendments they would have made themselves ? I suspect they gave no evidence of the terms & conditions they refer to. Drag it to the junk mail folder and ensure that source address is set as a risk in future.

[AuntPollyGrey]

Old_Geezer, you can upgrade and add things to your BT account online. Normally they WILL ask you to go back to your account to confirm your order, but of course this could be scammed. If the email advisised going independently to your account that may be ok, but if they supply a direct link to your account be wary.

[Zacs-Master]

It's very simple to put the 'We just need you to.......' into google with the words BT Scam. When I did this, I got the following:
https://community.bt.com/t5/Announcements-Guides-Community/Important-Your-prices-are-changing/td-p/1870018

[fiction-factory]

>Why would they need to view amendments they would have made themselves ?

No, it was asking Coppit to read the changes to the terms and conditions. That is good practice and BT would be criticised if they didn't advise you of such changes. Of course it may be a scam so as stated by several of us it's best to log into the account to see whether it's a genuine message

[Old_Geezer]

In that case it's weird to include a link for something that would be safer the recipient doing for themselves. Still a scam.