Any thoughts on this please ? I have model DMR-HW220 or DMR-120 with handset (separate from TV handset).
I can watch TV perfectly well via recorder box but the semi circular green button for the Guide does not work so I can't highlight a programme to record it.
All the other functions on the recorder handset work. But if I press the Guide the screen goes black (with sound).
And when it goes black I can't press Return to go back to the picture as I would normally.
Has the button got too squidgy perhaps ? Thanks for any opinions.
I have got TV guide on function menu but when I tried it the same thing happened - screen goes black. Good thought though. Maybe something wrong in the box.
Your post reads to me as if there's a fault with the circuit board connection under the green button, causing it to send the wrong command to your HDD recorder.
Your subsidiary post now suggests that the problem isn't specifically related to the green button, so maybe it's not a circuit fault beneath it after all. It might still be worth trying a new remote control anyway though.
Otherwise, as you say, the fault could lie within the main device. That would probably mean that it's time to buy a new PVR :(
I can't remember exactly how to do it but there is a method for setting recordings manually (at least on my model). It's the old method of recording ie, you can set it to record channel 1 at 8pm for 30 mins, so has the disadvantage that it doesn't shift the recording to match the programme if it's broadcast at a slightly different time to that advertised.
Just a thought, Rosie, is your firmware up-to-date? You can view the level and update it via the Function Menu and that might be all it takes to get things working properly.