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Bogtrotter | 14:05 Fri 20th Nov 2020 | Technology
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Does anyone know of any problems with Amazon today? I'm trying to confirm the despatch of a book I've sold, I'm putting all my details in but the On-time Password doesn't arrive, neither on the land line or the mobile. If I don't tell them the book's gone, I don't get paid!
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no problems here but I am not a seller
niether am i but i tried the customer service number about refunds and kept on getting the engage tone.
I thought they said they were going to refund you emmie?
They’re not having a good day apparently - https://istheservicedown.co.uk/status/amazon
after looking up their number, found the live chat, there was a part where you can ask for a ring back, and yes they did eventually agree to give me a refund, but it took a while. i couldn't get through on the direct number that Chris gave me. it was constantly engaged.
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We got there in the end, by a roundabout route.

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