Ok, so you are a Microsoft user....go to an independent computer shop or someone who you trust and have them clean up the Microsoft upgrades by removing all but the last two. Microsoft never remove them..... to give you an idea, I had the cat flick her tail and it sent about 1/6th of a glass of red wine into my Asus. The insurance co paid straight out and I went to my local, Truro Computers, and bought the replacement model - £20 cheaper but in 18 months the capacity had gone up from 88GB to 280GB. I was using 44GB when the original one was fried.... when I looked at the new one - it only had used 24GB - what's the difference, I asked. "I removed all those Microsoft upgrades - they just clutter the place up."