Samsung A71 Disconnects Calls

[CW1]

For the last few weeks almost every time I receive or make a call on my Samsung A71, I can't always hear the person on the other end, & the call disconnects. Even when I can hear them, the call just disconnects after a few minutes. I know it's not [always !] the other person hanging up. The phone's a little over a year old so surely not that, could it be Tesco network (tho' don't know of any problems with it) ?

Only other thing is I've had updates blocked for some time. I use an app for work that the developers keep messing about with & I know it's caused a lot of issues so really don't want to lose the older version of that.

[Buenchico]

Tesco Mobile uses the O2 network. Check for any known issues here
https://status.o2.co.uk/

See also the advice on that page as to what to do if you're experiencing signal problems. (In particular, simply turning your phone off and then on again can often cure all sorts of problems!)

[CW1]

I think it's too regular an issue to be the network, tbh. Turning phone off & on did used to clear the problem. For a while, but not any more.
Don't think it'd be lack of updates then Buenchico ? Think I'll have to try going to a Tesco Mobile shop.

[rayenfizz]

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[CW1]

⬆️ ? A phone number ?
Shop gave me a 2nd SIM (using alongside SIM 1), so far so good, tho' text this morning wouldn't send ... will be monitoring ...