Fibre Again

[jennyjoan]

When the men fitted the new fibre - they put the box in my living room - for years I always had it upstairs where when anything would go wrong I could work at the hub. They said they could only put it only there -

Anyway - was on last night for a minute (PC in bedroom) - went to bed. The PC started to update. Left it and just got on about 2 hours ago.

Not connected to the new fibre - had run a diagnostics test and it said I wasn't connected. Then I had to go downstairs lift a wood unit with a lamp on it (that's where the new hub is". Turned it off and on for a few seconds.

Came upstairs and I was connected. Now when I go to browsers - all I get for ages is that bloody blue circle. I am truly fed up.

I knew this would happen that I would have to traipse up and downstairs to this hub.

I am using Edge which is putting me round the Edge. Are there perhaps better browsers out there. Thanks

this was typed a while ago!

[youngmafbog]

What exactly are you using? And when you say 'box' do you mean the modem/router or just the modem?

The type of browser wont affect this.

If you think you are not connected an easy way is to start a command prompt (looks like the old DOS window) and type ping www.google.com. It should show 3 times for getting there and back. If not you are not connected to the internet, although you may be connected to your router.