Problem Getting New Email Address To Appear

[Henry1865]

I left BT internet over a year ago (never change your email address!) but it still pops up in various places where it is not wanted.

I clicked on the envelope symbol below a newspaper article that I wanted to send to a friend and up comes the To/ From form with my BT address and that cannot be removed or changed or my new one added.

Somehow, I managed to get to a page XXX where the old address was displayed and I was invited to add another, but this involved receiving a code to my phone and I didn't have it handy at the time. The message has expired but I cannot find page XXX again.

[barry1010]

What newspaper was it, Henry? You need to go in to the profile and change your email address.

[Henry1865]

The Times. I've had several conversations about this, changed my browser and eventually had to settle for copying the link and sending separately, but that way, if the recipient isn't a Times subscriber they can't read the article. This problem is not peculiar to Times. Some sites happily change yr email address, others put up all sorts of obstacles and / or have different systems for changing.
It seems I need to find that (MS Profile?) page again.

[barry1010]

Does this help? https://www.thetimes.co.uk/help/articles/how-can-i-change-my-contact-details

[Henry1865]

barry010 TKS, but as I said I have had conversations with The Times.

[barry1010]

You didn't specify that the conversations you had were with The Times.

I don't subscribe to The Times so I can't help, sorry

[Hopkirk]

I think it may be your device that is offering the old email address by default.

[Henry1865]

Hopkirk. That may well be - but how to change it?
I've just had an email from Waitrose sent to my old box but when I go to their site - they have my new address.
My old one is in all sorts of places ...... :-(
Anyhow TKS for all comments.

[Gizmonster]

I'm not too sure what's going on, but are you referring to the autofill option on your laptop, where forms are automatically filled out??

If so, have a read here:
https://www.computerhope.com/issues/ch001377.htm#chrome

and here:
https://www.computerhope.com/issues/ch000063.htm

[Henry1865]

Thanks Gizmonster. Your second URL led to just what I was looking for,