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I assume "updating" means "we're going to stop it swearing" rather than "we're going to get it to help customers".

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AI chatbots machine learn from acquired datasets.

Sounds like dpd get a lot of complaints, and the AI learned from that negative feedback data.
 

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Err no gromit there is no way it would ever be allowed to say anything negative.

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I Sense A Programmer's Mischief Here!

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