I 've found AOL to be a very user friendly and family orientated ISP. They have a good system of restrictions and filters for when the kids are on line, I have never come accross 'adult' sites by accident, and never had a problem getting connected. Their search engine wasn't up to much but they recently changed it so it now goes to Google. I suppose it depends what sites you go to but I hardly get any spam and have never had any signs of a virus (I dont have any anti-virus software and only run virus checker every six months or so) Maybe I've just been lucky but I would recomend AOL as an isp despite all the advice I got telling me AOL was cr@p, suppose it depends what your looking for.