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Disappearing Troubleshooter!

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Cetti | 16:55 Fri 06th Dec 2002 | Technology
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Because my 98SE computer has Shutdown problems I went to the Start menu - selected Troubleshooter, clicked the button for Startup and Shutdown Problems, then 'My computer stops responding.....'.etc - pressed Next - a totally blank page!! This blank page appears in all the Troubleshooter areas. I do hope this makes sense, it's difficult to describe. Does anyone know what has happened - and can it be rectified?
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There is a windows 98SE Shutdown suppliment from microsoft this may help ?
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Thank you for replying dje, but as we bought the computer in August 2000 the supplement was already in place. It's really annoying having to re-boot every time - ah,well!
Just hold the power button, dum b a rse!

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