Keyboard keys wont work

[J..]

Keyboard keys wont work on my Laptop - touch pad & clicking ok. Happened after install [& then removal] of a publisher programme. Am using XP Home. This message was copied & posted via a floppy. No luck in going back to an earlier configuration. What to do please?

[j2buttonsw]

Does it work in safe mode? (press F8 when booting up).

[foundoutand]

have you tried plugging a normal ps2 keyboard into a socket on the back of the laptop most laptops have this socket

[Starsky]

I had a similar problem. What I eventually found was that my daughter had bashed the CTRL key and caused it to stick (although it seemed normal to the touch). Therefore every time I pressed a key it was if I was pressing CTRL and the key together - which made appear that the keyboard was non-responsive.