Outlook Express

[hardy49]

Having just changed my ISP I have decided I should like to continue using Outlook Express.I have followed instructions to use OE but I keep getting an error message "Error 623:The system could not find phone book entry for this connection"
Any ideas please ?

[BillyNoMates]

It sounds like OE is trying to use a dial connection.

Were you on a dial-up connection before ?
Are you on dial-up with your new ISP ?

If you are now on broadband, then either the settings should have changed automatically if there was any software loaded, or you can change them manually.

You can go into Tools -> Options -> Click on Connection TAB then Change. Ensure that the Never dial button is selected.

This may be greyed out. There could be other reasons but this is where I would start looking.

[LostSheep]

Try this solution from Microsoft Support:

http://support.microsoft.com/default.aspx?scid =kb;en-us;320693&Product=winxp

I hope this helps

[hardy49]

Many thanks to you both