windows wont shut down

[ms.skippy]

can any one please help me i am running windows xp and it wont shut down. My computer starts the shutdown proccess but stays on "windows is shutting down " any one got any answers...

[Catso]

It could be lots of things. The most common is a problem driver. It could be some process that is still running EG anti-virus scan.

Basically, it's very difficult to cure without extensive diagnostics.

Can't you just leave it? How long does it take to turn off?

[Tweed]

It could be an old motherboard that requires you to manually turn off the computer.

[Catso]

Possibly, but if so, it usually knows and tells you to turn off the machine yourself.

[wideboy]

Google "windows shutdown problem" - lots of advice, can be many things - even a corrupted sound file (for the shutdown sound, I assume - I usually have the Windows sounds switched off anyway).