Recording telephone conversations

[RAS]

When I call commercial numbers I often hear the call is being recorded for training purposes.
What do I need to record calls from my domestic telephone so that I can review what has been said from both parties.

[rojash]

Try this:

http://www.maplin.co.uk/search.aspx?MenuNo=117 7&MenuName=Telephone%20Recording%20Devices&Fro mMenu=y&DOY=search

[Ethel]

Be sure to tell your caller that the call is being recorded if you intend to use it as evidence.

And those calls are never recorded for training purposes - it is to stop the caller being abusive.

[azif]

I've worked in Call Centres and they are used for training purposes/for evidence of misleading information/to deter abusive callers :) So there is a use for them...Although not all calls are recorded due to budget restrictions.

[stevie21]

People who work in Call Centres are made to listen to their own calls for training purposes and the good & bad bits are highlighted. Their calls are also scored and if that's consistently low in any are then they get, yep - you've guessed it - training.

Why is it that everything's a conspiracy on here?