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Well Grandpappy, that has been exactly my experience.
- they did tell me I could end my contract with them for broadband as I was with them for telephone calls. Like you I migrated from OneTel, where i had no problems at all. Typical problems are intermittent service and the advice to call their helpline at a minimum �2 per call. Sometimes you can go on-line, others you can't. The e-mail service is very poor. Promised up to 5 addresses and can only get one to work. The speed I get is 2.3, marginally better than OneTel - with promises of better sometime in the future. As I write, I am waiting for a reply to th eumpteenth letter - the last one warning them that I will cancel my DD with them as they are failing to provide the service they advertised.