compuserve

[kingofbedsit]

compuserve has highjacked my aol connection.no matter how i try to log on to aol compuserve takes over.ive no file or programme with compuserve in my computer,ive contacted aol and they and compuserve cannot understand.this applies to aol.com and .co.uk. please help

[j2buttonsw]

With any dial-up internet account you need to know three things: 1) Your username 2) Your password 3) The telephone number you dial to. Find out these three things and make a note of them. Remove all traces of AOL from your computer (start-settings-control panel-add/remove programs) plus remove the dial-up account (it should have been removed but to check double click My Computer and click dial-up networking, then remove the AOL account -in fact remove all of them. Once this is done, recreate your dial-up: Find dial-up networking (see above) then create a new connection, select dial to a network, put the phone number in, call it AOL and on the connect screen add your username and password. You can also put a shortcut to the desktop. Make sure the connection connects and that your computer registers on the remote network then make this the default dial-up and that Internet Explorer uses this to connect to the internet (right-click Internet Explorer, properties, on the connections tab highlight AOL then set default and ensure the always dial my default connection is ticked.