I installed it this morning Steve and am having problems with it too. I think I will probably do a restore too. I wish they wouldn't encourage people to download programs that obviously still have loads of faults. Typical MSN their "Am I bovered?" attitude really stinks!!! They also keep sending me emails telling me to install the new Windows Messenger. When I try to it tells me I need to upgrade my computer to XP - which (guess what?) I have had on my computer since it first came out!!! GRRRRRRRRRRRR!!!! ;o(