My CD drive (Q) won't play anything

[Elle]

It was working fine, but when I just put in a CD, it made a horrible noise, and when I took the CD out there was some kind of smudgy stuff on it. Now when I put in a CD, my players don't recognise that there's a CD in there, and no tracklisting or other info comes up. I thought about using a lens cleaner (don't know if they work with computers in the same way as a stereo) but it doesn't recognise that either. Is there anything I can do? It can't be broken, I haven't even started paying it off yet!

[Neocomputer]

If it is an old cdrom drive. the motor inside could be on it's way out and you may need to replace it.

[Elle]

It's pretty new, only 7 months old. I ended up getting an engineer out, as luckily it's still under warranty. They're putting a new drive in. Cheers anyway.