outlook express

[abbie10]

my grandad uses outlook express...he can recieve messages...but when he tries to send them he keeps getting pop3 coming up on his screen and won`t let him send me messages...can you help me to help him please

[Buenchico]

This suggests that Outlook Express has lost the settings for the outgoing mail server.

Go to the website of your grandad's e-mail provider. (That's probably his ISP, but not necessarily)..

Search through the help pages to find the POP3 server information. (It will probably be something like 'pop.ispname.com').

Open Outlook Express. Follow this path:
Tools > Accounts > Mail > (Click on the account name to highlight it) > Properties > Servers > (Enter the POP3 information into the appropriate field) > Apply > OK > Close.

Hopefully, that will fix the problem. If not, please post again.

Chris

[rojash]

POP3 is for incoming mail. SMTP is for outgoing mail.

[Mickey_Blue]

SMTP.yourispname.com