Jobs & Education3 mins ago
virus on laptop cant remove help
4 Answers
hiya my father in laws laptop as got a virus on it ,cant do anything ,have tried various cleaners but nothing ,have noticed a link at the start up saying private area dont know wat this is wasnt there before ,can anyone help,oh and cant get on the internet
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For more on marking an answer as the "Best Answer", please visit our FAQ.Hi, before you format, try unplugging from internet, click:- run - (type %temp% ) - ok - select all - delete - close folder - recycle bin - empty contents.
Restart laptop, update and run anti virus software, anti spyware etc also update microsoft , do the above run again. this should help sort your problems, what anti virus and anti spyware do you have? do you have a firewall as well?
Restart laptop, update and run anti virus software, anti spyware etc also update microsoft , do the above run again. this should help sort your problems, what anti virus and anti spyware do you have? do you have a firewall as well?