Donate SIGN UP

IT support

Avatar Image
waim_cheung | 11:00 Tue 24th Jul 2001 | Technology
1 Answers
what is first and second line support
Gravatar

Answers

Only 1 answerrss feed

Best Answer

No best answer has yet been selected by waim_cheung. Once a best answer has been selected, it will be shown here.

For more on marking an answer as the "Best Answer", please visit our FAQ.
First line support are usually IT helpdesk analysts that take phone calls.
Second line support is usually technical support, who can assist if the first line are unable to solve the problem.

Only 1 answerrss feed

Do you know the answer?

IT support

Answer Question >>