Computer failure!

[Emma-J]

Does anybody know how I can completely restart my computer, as if it were new? It is completely failing on me at the moment and I have tried everything I can think of to resolve the matter (complete virus scan, defragmentation etc), however, I now think that the best thing I can do is to start from 'factory settings' in order to resolve my problems. Any advice would be great.

Thanks in advance
EJ

[Mac70]

Do you have a Recovery Partition or an Installation disk?

[Garamond]

Hiya Emma

Are you using XP? Are you able to get it to the point where you could restore your computer to a previous date? Failing all that it sounds as if you'd be better off reformating your hard drive and reinstalling the OS.

[Emma-J]

Thanks everyone for your help, turns out the anti-virus program I have isn't as good as I thought, I downloaded another one and it seems to have solvedever problem I had with my computer. I will of course be phoning the company who I purchased my original anti-virus off to tell them how naff it is.

Thanks again
EJ

[rowan1990]

if you have the appriate disks like a xp disk you can do it email me on [email protected] and ill tell you more in detail