I used to be with Tiscali a couple of years back. Didnt have any major problems with them. However for the past 18 months I have been with NTL paying �10 a month and they were planning to charge me �16 from next month onwards so I kindly rung them up and requested that if they want to keep me as a customer for another 12 months they ought to continue charging me a tenner....and they said ok! I didnt expect anything less of them so I will not have to shop around for broadband after all, people! Thanks anyway.