Tennants' rights

[flump1]

I rent a property and recently my agent gave up trading and I have been passed to another agent. My new agent sent a gas specialist to give the gas appliances a clean bill of health.( safety ). However the boiler has been condemned as the gas man said it was leaking water ( I think ) therefore not working properly. Now he has toddled off leaving me with no hot water , for all my cleaning needs. I also suffer from a condition which gives abdominal pain and one way I can relax is to soak in a hot bath. How long is a reasonable time to wait for this to be resolved? He hinted at a week before I could expect him to come back and replace the boiler, would it be unreasonable to ask for another company to become involved to get the job done quicker ? Any advice greatly appreciated.

[EmEd1984]

I swear by this website for any landlords and tenants.

Is that how long it would take for a new boiler to arrive? I think if you were on a plan with say british gas they would fix it straight away. Has your landlord signed the property up for anything like that? A week is a long time, IMHO...

[flump1]

Thanks EmEd, what a great site. It would appear that my agent has a dedicated repair/service contract with a particular plumber and a week is what I am offered !! Thanks again I shall have a trawl .

[rugeleyboy]

i rent property and sent a plumber up to fix a couple of toilets and look at the boiler in a house??

he took away the mechanism in both toilets, didnt look at the boiler (thankfully) and went?? never to be seen since??????

[flyciderman]

No talk to the agent and tell him your problem

[flump1]

Thanks for your replies, I sidestepped the agent and with my landlords blessing had a new boiler fitted. Bliss......