If you're a dinosaur, I'm a dinosaur's mother.
Anyway - start - my computer - view system information (in left hand panel)
Click the hardware tab - then device manager
Scroll down and click on Sound, Video and game controllers
Now click on each of the sub-categories. If you see a yellow exclamation mark ( or other sort of warning) click on 'troubleshoot'. This will update your driver.
Sounds complicated but is straightforward.
Also, check that you have the latest Windows Media Player/
In Windows Media Player, click help - check for updates.