Outlook Express images do not show

[acleaver]

Can anyone please tell me what I can do to enable images in emails to show. I just get a small square with a red cross in. Thanks in anicipation..............

[Buenchico]

Go to Tools > Options > Security
Click to remove the check mark alongside "Block images and other external content in HTML e-mai"
Click 'OK'

Source:
http://support.microsoft.com/kb/843018

Chris

[acleaver]

Thank you very much....

[acleaver]

Tried it.. (it was checked and I have removed the check) and restarted OE but it has not cured the problem.. any other suggestions? Thanks again...

[rojash]

If the images were external, then any e-mails that you have already downloaded may not be affected. You should find that you can see the images in any newly downloaded e-mails.

[Buenchico]

You might need to get the sender(s) of the e-mail(s) to re-send them. As I understand it, having a check mark in that box may actually stop the images being downloaded to your PC, rather than simply preventing them from being displayed. So removing the tick won't enable you to see images in e-mails which are already on your PC, because they were never downloaded with the mail.

I think that's correct but I'm not 100% sure. The best thing to do is send yourself an e-mail, with an embedded picture, and see if you can view it. (To insert a picture in an e-mail, go to Insert > Picture. Click 'Browse', navigate to the location of the picture file and double-click on it).

If you can view the picture, it proves my theory. If not, post again.

Chris

[acleaver]

Thank you very much... that seems to be it!

[acleaver]

Well.... I thought it was!! I can send myself an email with a picture in it, but today, I have several e-mails that contain those little boxes with a red cross in. I have checked the security option (above) and it remains unchecked as you suggested. Anyone any other ideas please?? It is driving me nuts!

[Buenchico]

Hmm.

I'm running Outlook Express 6 under Windows Millennium, so I haven't actually got the same security options as you have. However, I'm guessing that there's another box which needs to be unchecked.

When you send yourself an e-mail, containing a picture, the body of the text and the image will be located on the same server. Many commercial organizations which send out e-mails host the images on a remote server. The e-mail which is received by your ISP (or other e-mail service) doesn't actually contain the picture. It simply includes HTML coding which says 'fetch a picture from the location given here'. (It's similar to the way that people can embed Youtube videos into their own websites. The video isn't actually on user's server. It's just called from somewhere else).

I'm guessing that somewhere under Tools > Options > Security, you'll find a box labelled something like 'block content from external servers'. If so, uncheck that box and you should start seeing images in all new e-mails.

Chris

[acleaver]

Thank you for your continued support. I cannot find such a reference anywhere in Tools, Options, Security or anywhere else! I have looked at the Microsoft site but I cannot see an answer. I guess I'll have to live with it, thanks anyway.

[Buenchico]

You could, of course, simply use a different e-mail client. I'm a great fan of the Firefox web browser (which is a thousand times better than Internet Explorer) but I've never got round to switching to its little sister, the Thunderbird e-mail software. However, every ABer who uses it says how wonderful it is:
http://www.mozilla-europe.org/en/products/thun derbird/
(It's free and, if you don't like it, you can always revert to using Outlook Express)

Chris

[acleaver]

Mind-reader!! I just last week started to use Firefox and was considering Thunderbird... I'll look into it further, thanks again.