News0 min ago
Cable line???????????
26 Answers
i have just moved into a rental property and wished to set up broadband/phone etc. rang BT and they said the line at the property was not via them but is a cable line!! I have phoned the Virgin and Talk Talk and they said they are not the providers.
How can i find out who the cable provider is?????
How can i find out who the cable provider is?????
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I'm confused now!
If it's a BT line (even if the rental was paid to Talk Talk, Post Office, Plusnet etc), it could be fed with a dropwire from a pole, or direct underground.
But, if it's cable, it can only be Virgin, unless maybe it's an old NTL or Telewest line that was ceased before the three companies merged into Virgin, in which case perhaps Virgin would now have no record of it. Whatever, it would be directly underground fed.
So, do you have a dropwire, and if so can you trace the wiring to this BT socket?
If it's a BT line (even if the rental was paid to Talk Talk, Post Office, Plusnet etc), it could be fed with a dropwire from a pole, or direct underground.
But, if it's cable, it can only be Virgin, unless maybe it's an old NTL or Telewest line that was ceased before the three companies merged into Virgin, in which case perhaps Virgin would now have no record of it. Whatever, it would be directly underground fed.
So, do you have a dropwire, and if so can you trace the wiring to this BT socket?
Pardon me for butting in, but doesn't it work like this?
There are only two providers of the wire that goes from your house - a cable provider (now only Virgin) and BT. We've established beyond reasonable doubt that the wire is connected (or was connected) to BT, not cable.
Once at the local exchange, the process called local loop unbundling or some other confusing name forced BT to allow other phone providers to be able to provide phone lines, which they do - into the local exchange. The local loop - the last few miles from your house to the exchange is still provided by BT under these circumstances, but BT are not your service provider (and presumably correctly deny being your provider.)
There are only two providers of the wire that goes from your house - a cable provider (now only Virgin) and BT. We've established beyond reasonable doubt that the wire is connected (or was connected) to BT, not cable.
Once at the local exchange, the process called local loop unbundling or some other confusing name forced BT to allow other phone providers to be able to provide phone lines, which they do - into the local exchange. The local loop - the last few miles from your house to the exchange is still provided by BT under these circumstances, but BT are not your service provider (and presumably correctly deny being your provider.)
That's what I'm unsure about.
More on LLU here - just background, but I'm pretty sure its what the previous user of this line had.
http://www.ofcom.org.uk/static/archive/oftel/p ublications/broadband/dsl_facts/LLUbackground. htm
When the service got canned, BT would have taken the line off but the wiring remains of course.
When you want the line back, BT are cagey about if charges apply - see here.
http://www.productsandservices.bt.com/consumer Products/displayCategory.do?categoryId=CON-PHN -LN-R1&s_cid=con_FURL_calls_newline#reconnect
If you are planning to using BT for your phone service, I suspect that no charge will apply - if you are thinking pof using Tiscali, TalkTalk or one of the others, I can't think it is in BT's interests not to charge you.
This is just a hunch - perhaps someone else can confirm?
More on LLU here - just background, but I'm pretty sure its what the previous user of this line had.
http://www.ofcom.org.uk/static/archive/oftel/p ublications/broadband/dsl_facts/LLUbackground. htm
When the service got canned, BT would have taken the line off but the wiring remains of course.
When you want the line back, BT are cagey about if charges apply - see here.
http://www.productsandservices.bt.com/consumer Products/displayCategory.do?categoryId=CON-PHN -LN-R1&s_cid=con_FURL_calls_newline#reconnect
If you are planning to using BT for your phone service, I suspect that no charge will apply - if you are thinking pof using Tiscali, TalkTalk or one of the others, I can't think it is in BT's interests not to charge you.
This is just a hunch - perhaps someone else can confirm?
I really didn't mind going with BT for line rental etc and was going to look at their offers for broadband. they told me before there was a connection charge of 124.99. They expect you under normal circumstances anyway to choose a call plan, sign up and then they will inform you if a re-connection charge is applicable.
4 ... technical terms ... dropwire .... t2a?
joost a minute
I have chums who change their provider every other week ...
bt, ntl, orange, bt, talk talk (I think that's the order)
they have 2 nte5s on the skirting ... 1 says bt (this one is the worker at the moment) ... the other is just blank. .... but the line is terminated in there to a thin jumper going back to the BT box - what you don't see is that there is also a cable that comes in through the cellar and appears behind the telly. (now bunged back down the hole and tacked to a rafter (the side you can't see without a torch.
in the meantime they white washed said cellar and it's almost impossible to see any cables.
I think it's talk talk this week ...
but I know what the situation is and spent ages trying to find which was a worker
in rented accomodation - just because you've found A box - it doesn't mean it's the ONLY box
if there is another cable ... it could be anywhere.
I'd start outside and look for overhead (bt) and underground (cable?) feeds
hope this makes things clearer [;-O
I don't envy you
joost a minute
I have chums who change their provider every other week ...
bt, ntl, orange, bt, talk talk (I think that's the order)
they have 2 nte5s on the skirting ... 1 says bt (this one is the worker at the moment) ... the other is just blank. .... but the line is terminated in there to a thin jumper going back to the BT box - what you don't see is that there is also a cable that comes in through the cellar and appears behind the telly. (now bunged back down the hole and tacked to a rafter (the side you can't see without a torch.
in the meantime they white washed said cellar and it's almost impossible to see any cables.
I think it's talk talk this week ...
but I know what the situation is and spent ages trying to find which was a worker
in rented accomodation - just because you've found A box - it doesn't mean it's the ONLY box
if there is another cable ... it could be anywhere.
I'd start outside and look for overhead (bt) and underground (cable?) feeds
hope this makes things clearer [;-O
I don't envy you
