foxit pdf reader

[camioneur]

if i emai someone a pdf attachment and I've used Adobe then I don't have a problem and neither does the recipient. if however I send a pdf attachment fron foxit reader in an Outlook email the recipient will get "Cannot open the attachment, it is out of range" message.

I recently changed to foxit as it opens pdf's instantly rather than the 4 second or so wait I have to endure with Adobe. Using Vista Home Premium if that makes any difference.


Any ideas what's going wrong and a possible solution?

[squarebear]

Does the person who you are emailing also use this "foxit"?

[rojash]

Don't really understand the question. You don't need Adobe or Foxit reader to send a pdf as an attachment - they are only required if you want to read the document. Just attach the pdf directly to the e-mail you want to send.

[camioneur]

ok, I'll try to explain a little more clearly. I email lots of pdf docs every day. Up to 20 perhaps and have done for some time without issue.However, the time delay with Adobe was annoying so i changed to Foxit as the pdf will open instantly.

If I open a pdf doc, the top toolbar, whether i'm using Adobe or Foxit will give me an option to email it. If I'm using Adobe as my default pdf reader the mail works without a problem. If I'm using Foxit as my default pdf readerr the attachment is "out of range" at the recipients PC.

No they don't have Foxit but a pdf is a pdf isn't it?

[squarebear]

The person you are sending it to doesn't have the same software you created it in. That's your problem. I dare say it's similar to a pdf but subtly different.

My advice would be to use something more standard like Adobe Acrobat.

"A pdf is a pdf". Not necessarily.

[LeMarchand]

What happens if you create an email and then attach a PDF, rather than trying to email from within a reader?

[camioneur]

i said in the question that I have been using Adobe already for some years ion fact. Why then would I need advice to use something standard like Adobe? A pdf is not necessarily a pdf, please explain. I didn't create the pdf at all, I merely read it then emailed it so software at the other end shouldn't be an issue. I did however create the email if that's what you meant to say.

LeMarchand.. If i have to save the pdf somewhere and then go and find it again to attach it to an email I think it would. have been quicker to open it in Adobe in the first instance and wait for the few seconds for it to catch up . But to answer your question, a pdf attached seperately with Foxit as my default viewer still gives the same problem at the other end.

What i was looking for was someone to tell me they knew of an issue with Foxit and MS Office 2007 or something to that end.

[rojash]

Well, I just opened a pdf in Foxit, and e-mailed it in the way you describe with no problems.

I still can't see why, though, you can't just right-click the document and choose "send to e-mail recipient" rather than actually opening it in Foxit, and then e-mailing it.

[camioneur]

because the pdf doc arrives with me as an attachment in an email from someone else. You cannot right click and send to with an email attachment in MS Office 2007. You have to save it somewhere first and then go back and attach it to an email.

I too can send from Foxit without a problem for me, it's just a problem for the recipient. If "you" have sent it from Foxit then you will have received the attachment as a foxit attachment also unless you've changed defaults between sending it and receiveing it. You would need to send it from one PC with foxit as default and receive it to another PC with Adobe as default to test it properly.

Does that make it any clearer

[camioneur]

Anyway, we're getting away from the original question Why won't Adobe open a pdf sent by Foxit in an Outllok 2007 email, or more precisely, why does the recipient get an "out of range" message when trying to open the pdf ?

[rojash]

Well, what wasn't clear from your original post is that the pdfs you were sending were already e-mail attachments. Here's an explanation (as far as I understand it).

When you open an attachment (regardless of what type) the first thing that happens is that the attachment is extracted to a temporary location on your hard drive, and it's this extracted version that's actually opened (this is why you can't for example, open an attached Word document, edit it and save it straight back into the e-mail).

It would seem that there is a "feature" in Foxit that prevents it from correctly attaching the extracted version to a new e-mail. This is common to many programs, not just Foxit.

If you were to save the attachment from the original e-mail, open it in Foxit and then send it as an e-mail, it would work fine (I'm not suggesting you do this, just trying to make clear that the problem is not with Foxit versus Adobe per se, but with Foxit and temporarily extracted files).

As the document is already attached to an e-mail, why not just forward the e-mail?

[camioneur]

thanks for that rojash, got there in the end. Can't just forward the mail as this is business info and customers and suppliers need to go through me or I'd be out of work. thanks