Quizzes & Puzzles40 mins ago
Mobile Phone Bill �7500 can they make me pay ? There not my calls!
I lost my phone in spain last month and thought i had reported it to my phone company (o2) in the uk. i got my bill through this month and its �7500 of calls i havent made. what can i do? they insist i have to pay as i didnt report it lost - they have no record of me reporting it, calling them etc. and i cant prove i did as it was from a pay phone in spain.
my phone bill hasnt been above �60 for over a year and the highest its ever been is �300 about 4 years ago.
i asked them why they hadnt put a block on it and they say they have but only a week or so ago... surly they should of done this when it reached a few hundred pounds?
im at a complete lost end, i dont know what to do, i cant afford this! can anyone help... a friend has said to just tell them i wont pay it, but ill pay the remainder of the contract and the cost of calls upto the time i reported it lost, is this the best plan?
any advice at all would be greatly apriciated
my phone bill hasnt been above �60 for over a year and the highest its ever been is �300 about 4 years ago.
i asked them why they hadnt put a block on it and they say they have but only a week or so ago... surly they should of done this when it reached a few hundred pounds?
im at a complete lost end, i dont know what to do, i cant afford this! can anyone help... a friend has said to just tell them i wont pay it, but ill pay the remainder of the contract and the cost of calls upto the time i reported it lost, is this the best plan?
any advice at all would be greatly apriciated
Answers
Best Answer
No best answer has yet been selected by tuks19. Once a best answer has been selected, it will be shown here.
For more on marking an answer as the "Best Answer", please visit our FAQ.If they said they put a block on it but only a week ago then surely that proves you had rang them? If they say no why was the block placed on it?
You can ask for a transcript of any notes on your account i.e phone conversations etc etc etc. This is an exceptional amount and I would do any more correspondence with them in writing.
You can ask for a transcript of any notes on your account i.e phone conversations etc etc etc. This is an exceptional amount and I would do any more correspondence with them in writing.
Related Questions
Sorry, we can't find any related questions. Try using the search bar at the top of the page to search for some keywords, or choose a topic and submit your own question.