Sky + Blue Screen

[eash]

I have a Sky + box and for the last few days or so whenever I turn my TV (and the box) on all I am getting is a blue screen. I've tried turning both off from the mains but still getting a blue screen and when I've called Sky they aren't much use.
Has anyone got any ideas please?
Thanks

[ACtheTROLL]

is the dish in the driveway?

start by unplugging/replugging all the cables 1 by 1
Can you see the program using the TV channel rather than the SCART feed (is it - ch69?)

switch everything off .... remove the card and clean the ikkle gold contacts .... wait at least 5 minutes
reinsert the card .... switch on

if still no joy
certainly where I am it's bl@@dy windy - there is nothing between us and the horizon

the bloke wot fit our dish wouldn't go on the roof (think his name was rod hull)

so the dish is mounted on the wind side on a 3 foot bracket which I'm sure is made of rubber

basically it means if a butterfly f@rts the dish moves and the picture either goes blocky or blue screens..... it only takes a tiny slip to end up wi nowt

[LCDMAN]

ACtheTROLL, Sky dishes are rarely mounted on the roof. If there is suitable wall with line of sight of the satellite then this is preferred. For one - the roof would be even MORE exposed and windy and secondly they have to get a special "working at heights" team out to do it - the normal installation technicians( not "engineers" - at least not in my opinion!) won't touch a roof job.

Neither of you should have a dish that moves, check all the bolts for tightness. Could well be that the "skew" angle of the LNB that isn't set correctly either.

[ACtheTROLL]

LCD man
suggest you rethink on all points .... was working - isn't any more means something has changed

come and look round our village
mine is the ONLY (and most recently provided dish) house facing west that isn't mounted in the lee of the wind ... on the chimney stack (which makes far more sense than fixing to a west facing wall)

how can you mount a dish facing east on a west facing wall? ... that's right ... by fixing it to a pole fixed to the wall so the dish east over the roof.

how do you make a 3-4 foot light pole totally rigid - answer you don't (and if you think about it you don't want to because if there is no flexing all the wind energy is transferred to the bolts and will dislodge the brickwork

It seems strange that a job which consists primarily of external skills (fixing cable, opening a box and rigging an aerial (dish) doesn't also include working at height (can't mount a dish on a roof next to the TV aerial - or indeed run the cable through the cellar).
the more likely explanation being that sky won't provide sufficient training, insurance and time per install)

on a new install why should I check anything?

I don't want to insult or belittle the sky fitters ... but becoming a technician involves more than a weeks training and requires some form of recognised qualification.
It seems that electronic and technician (as in waste management technician - aka dustbin man) are two terms that are grossly overused.

there is nothing wrong with manual work - nothing at all ... but it should be valued for what it is

a sky fitter drills holes in a wall - fixes a dish aligns it with a gizmo which does nothing else - tightens a few bolts
..... and bangs a few clips into the wall.

and if it doesn't work - changes the box ..... twice
(I had to point out that my dish was pointing in a

[LCDMAN]

Wotcha, ACtheTROLL, I did say neither of you should have a dish that moves, not that it didn't actually move - I don't doubt it does mate, but it SHOULDN'T. If they did a proper job then it shouldn't move, therefore if it does move then they did a sh!t job, simple as!

"a sky fitter drills holes in a wall - fixes a dish aligns it with a gizmo which does nothing else - tightens a few bolts ( or not as the case may be!)
..... and bangs a few clips into the wall."

My point entirely - yet they deem to be called "engineers"

HSE rules won't let them get on roofs without the correct platforms/towers/scaffold/harnesses etc. nowadays (same applies for me as a fully trained electrician) hence the use of specially trained "working at heights" teams that Sky send out - AS A LAST RESORT - and charge you extra for.

[eash]

Thanks for your answers guys, sorry it's a belated thanks. I think the problem was to do with the weather in the end because the next day it was fine. As was the weather.