forgotten my password on outlook

[mollymoo]

I setup a password on my outlook for a mac. i cannot remember it and so now i cannot get into my account. does nayone know how to reset it or retrieve it, or how i go about setting it up.

do i have to reinstall my outlook.

i have found on searching this problem on google that you can get outlook password recovery software. firsty how good are these or ar they scams plus they all seem to be for a PC and i am a MAC.

any help appreicated

thanks

[camioneur]

Reinstalling outlook will serve no purpose. Your password is verified by your email provider, not the software to use to read it with.
It might be your ISP you need to contact if it's a POP based email address or if your email is web based you might have to create a new email address if you didn't lodge an alternative email when you signed up. if you are web based and you can remeber your username, go their web site and see if there's a "forgot password" or log in info area.

[Milvus]

If you are running on a mac then the mac is likely to have stored it unless you told it not to.
Go into applications, the utilities and double click the programme keychain access.
This is where all your passwords are stored.
Key outlook into the search box top right, if it has stored the password it will show outlook in the screen below.
Double click this and it will pop up a new window. Bottom left is a small box Show Password. Keychain will then ask for your login password. Enter this and click Allow bottom right and your password will appear

[Milvus]

Just an extra thought. How are you running Outlook. Are you running this in a Windows partition? In which case the password recovery will be the same as a PC. There isn't an Outlook that runs on the Mac OS. The Mac Microsoft Office version is called Entourage, if you are running this then the password recovery is how I described it in the previous posting.