BBCiplayer saying I'm not in UK

[Jan1957]

I thought this was maybe a problem with their iplayer but I tried Channel 4's as well and that is also saying "only available in the UK". I am definitely in the UK.

I recently had problems with my broadband disconnecting from AOL and they advised me to uninstall AOL and then install again, which I did. It seems as though this problem has only been since then. Is there anywhere on my pc where it says which country I am and, of so, how do I check if this has been changed? Would appreciate your help.

[Jan1957]

So do I of course robknot, but I'm sure I have not moved overseas recently!

[ACtheTROLL]

goto
http://www.whatismyip.com/

see what your address is
klick on the address ... and then click lookup

if you reply - don't include the full address
81.78.23.xxx is more than enough

[Jan1957]

Thanks AC, it definitely says I'm in England so I haven't been beamed overseas while I slept. Will try iplayer again tomorrow and see if I have better luck.

[whiskeryron]

Hi AC I clicked on the link you gave above & discovered that I am living in London, in fact I live in the West Midlands so how accurate are they?

[Gromit]

Me too. I am in Manchester, but it thinks I am in London.

[ChuckFickens]

Jan,

try just unplugging the power from your router (or modem) for 30secs and then plug it back in, wait a minute and then try again.

power cycling your router should give you a different IP address when it comes back on so it's worth a try.

[Jan1957]

Thanks Chuck. I haven't tried the iplayer yet today but if it doesn't work I will try that.

[Jan1957]

Thought I'd let you all know the problem with iplayer is apparently unique to AOL so I have emailed them and hopefully they will get back to me. It's not the first time I have had problems with a site which has been unique to AOL so as I am moving soon I may look into a new package with someone else.

By the way Chuck, I tried your tip of unplugging the router and my broadband is now way faster so thanks for that.

[Jan1957]

Further update for anyone who cares. AOL said no can't connect through them as they use USA server, but try through Internet Explorer. Doh, why didn't I think of that, it works fine!

[Rollo]

AOL = Awful Orrible Lot

[Jan1957]

I have been thinking about changing as I want to look at all in packages for broadband, phone and tv as I will be moving soon. Any ideas?

I will give AOL their due though. Whenever I have had to contact them with a problem, which has been 4 times, they have always sorted it out straight away.