News1 min ago
Deleted e-mail
2 Answers
I accidentally deleted an e-mail from my in box - clicked on Delete instead of Send/Receive. I went into the deleted folder thinking I'd find it there but it was not there. (We recently installed Broadband - if that is relevant.) Shoud the e-mail have been in the deleted folder? Is there any reason why it was not there?
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For more on marking an answer as the "Best Answer", please visit our FAQ.You haven't mentioned what Email client you are using so i will assume it is Outlook.
There are a couple of ways that you can permanently delete emails within Outlook...the first is by holding SHIFT down when you click on delete. If you just did a normal delete it should go into your deleted items folder, but if you then exited from Outlook it may then empty your deleted items, thus removing them permanently. I say may because this a setting you can change in tools/options, but I think as a default it is set up to always empty on exit.