Wretched dishwasher

[Barmaid]

OK, my dishwasher decided that Christmas Day was a really good time to pack up (the minute I had used the last pot in the house!).

It fused the whole kitchen. I've managed to recreate the fault by pressing the door - which does have a very small amount of give in it. And yep, the trip goes every time.

I reckon its pretty terminal and is due for the skip (although is only a year old) since I think water has got somewhere electrical (which can't be good). The BF reckons it is only minor. It will cost forty quid to get a repairman out to tell us whether it is dead or not. Personally, I'd rather just put the forty quid towards a new one. Does anyone know anything about these things, please? Can anyone help me win the argument?!!!!

[ChuckFickens]

I'd say it was a faulty door interlock , the BF is probably right, it shouldn't be too much to repair if that's the case.

[Barmaid]

lol Chuck - damn! I was wanting to win this one!!!!

But thanks, if that is all it is, its obviously far more cost effective (and far less hassle) to have the thing fixed.

He can do my extractor fan whilst he's here.

[DC_FC]

Could you find a guy who has a no call out fee, ask around you might find 1, ask neighours if they could recommend 1,

[scotchollie]

How old is the dishwasher?

[Barmaid]

Thank DC - the only one who doesn't charge a call out never called me back and I left two messages, so I assume he is either a) too busy or b) not bothered about the work.

(I did all this 6 weeks ago when it went wrong).

[scotchollie]

Only a year old? You are probably entitled to a new one! Goods are now given an extended warranty under the Sale of Goods Act - up to two years. Have a chat with your local trading standards office.

[Barmaid]

The problem with that scotchollie is that it was bought second hand. My STOOPID bf (not content with the first one he bought off ebay going wrong), went and bought this from a colleague at work who having won a sizeable sum on the lottery went and had a new kitchen fitted.

The time I have spent messing about with this, it would have been much quicker and easier to have a brand new one fully covered by warranties.

[scotchollie]

Since 2002 it has become a legal requirement that all consumer goods sold in the EU must have a minimum of a 2 year warranty.

If something breaks or fails within 2 years and the retailer or manufacturer claim that there is only a 1 year warranty, you just need to quote Article 5 of the EU Product Warranty Directive (1999):

Article 5: Time limits

The seller shall be held liable under Article 3 where the lack of conformity becomes apparent within two years as from delivery of the goods. If, under national legislation, the rights laid down in Article 3(2) are subject to a limitation period, that period shall not expire within a period of two years from the time of delivery.

The whole directive is here:

http://europa.eu.int/...i/sg...model=guichett

[scotchollie]

I see. Alas, you have no comeback, unless the original owner has a receipt for it dated in the last 2 years?

[romko]

if it is a relatively new machine , it would be incredibly wasteful just to dump it without at least properly diagnosing the problem. Remember 20% of the population of the earth (the rich part) use up 80% of its resources doing stuff like this :-/

Look on the Uk whitegoods forum , thats where lots of techs hang out and there may be someone near you who can look at it. Sounds to me like one of the door sensors is shorting to ground, probably a loose wire or microswitch.