ChatterBank2 mins ago
Luddite Needs Advice Please
5 Answers
Last year I bought a laptop with Windows Vista Basic and installed the Norton Anti-Virus that came with it at a reduced price. The 1-year licence is due to run out in less than 3 weeks and as I didn't want to pay the £55 Norton were asking for a download I got the CD version from Amazon for £21.13 inc p+p. My question is: When I load in the CD will it automatically ask if I wish to override the old version or do I have to uninstall it first? Sorry if this is a stupid question but I am an older (female) user who knows how to use the usual programs but when it comes to this sort of stuff I start getting nervous. Any help (in language I understand) would be very much appreciated.
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No best answer has yet been selected by Ed Strong. Once a best answer has been selected, it will be shown here.
For more on marking an answer as the "Best Answer", please visit our FAQ.In theory yes it should remove the old version, but to be safe I personally would use the norton removal tool to get rid of the old version first then install the new version.
http://service1.syman...ocid/2005033108162039
http://service1.syman...ocid/2005033108162039
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