Crosswords3 mins ago
Old IBM having problems
5 Answers
Hi all!
Our second pc,a poor old IBM running windows xp is having a few problems.I think one of the brats downloaded something the computer does not like because all of a sudden some internet pages wont show,the screen says done at the bottom but is blank.I cannot,for example check the usage on my dongle cos the page wont show,but on our main pc it works fine.How can I try and clean up the poor old thing.I tried looking for a restore point,but the page wont show!OH thinks it may be a virus,any help(apart from formatting the thing)would help.I dont have any disks for it either(bought it 2nd hand).
Thanks for any help
Aya
Our second pc,a poor old IBM running windows xp is having a few problems.I think one of the brats downloaded something the computer does not like because all of a sudden some internet pages wont show,the screen says done at the bottom but is blank.I cannot,for example check the usage on my dongle cos the page wont show,but on our main pc it works fine.How can I try and clean up the poor old thing.I tried looking for a restore point,but the page wont show!OH thinks it may be a virus,any help(apart from formatting the thing)would help.I dont have any disks for it either(bought it 2nd hand).
Thanks for any help
Aya
Answers
Best Answer
No best answer has yet been selected by ayabrea38. Once a best answer has been selected, it will be shown here.
For more on marking an answer as the "Best Answer", please visit our FAQ.It does seem every time a computer has problems people think it is a virus.
Far more likely it is malware (malicious software).
Download malwarebytes, install it, run update to download the latest files, then run it with a full scan
http://www.malwarebytes.org/
Far more likely it is malware (malicious software).
Download malwarebytes, install it, run update to download the latest files, then run it with a full scan
http://www.malwarebytes.org/
Ensure you apply updates to malwarebytes before running. Do a full scan. This will take a while.
Start, Run, msconfig. Go to startup tab. Search on the net for each process and see if you can safely untick it. You will need to restart.
Start, Programs,. Look in Startup to see if you can remove anything.
On the bootup screen, do you have a Recovery Console option? Search on the net for details on how to use rc if you have it as a bootup option.
Not sure why you cannot see any restore points. Start, Programs, Accessories, System Tools, System Restore.
Start, Run, msconfig. Go to startup tab. Search on the net for each process and see if you can safely untick it. You will need to restart.
Start, Programs,. Look in Startup to see if you can remove anything.
On the bootup screen, do you have a Recovery Console option? Search on the net for details on how to use rc if you have it as a bootup option.
Not sure why you cannot see any restore points. Start, Programs, Accessories, System Tools, System Restore.
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