Film, Media & TV1 min ago
Alert: PC Scam by phone
24 Answers
Hi All,
Apologies if you know this one - but it's a new one on me!
Wednesday; Mrs Zeuhl took a call at home (on our ex directory number!?!) from someone who sounded like they could be calling from India.
He said he was a Microsoft Engineer, they'd received a report that our broadband was slow and if she sat at the computer he would walk her through a process to fix it and speed up our system
.
She declined, asked him to call back when i was there next morning and he said he would.
That evening we reasoned; Microsoft Engineers don't call domestic users, certainly not about broadband and no, I hadn't reported it as I think our connection is slow in the same way 95% of the population do.
He rang back yesterday afternoon, Mrs Zeuhl asked him 3 questions; Who are you? Who do you work for? What is the purpose of the call?
He immediately hung up.
At best, he may have been selling some overpriced and suspect system-maintenance software but worst still, I imagine, with the right skills, they could walk someone through a process that gives them access to sensitive information on their PC in seconds and installs any sort of spyware.
So beware and it might be worth warning any PC users you know and think might be vulnerable.
.
Apologies if you know this one - but it's a new one on me!
Wednesday; Mrs Zeuhl took a call at home (on our ex directory number!?!) from someone who sounded like they could be calling from India.
He said he was a Microsoft Engineer, they'd received a report that our broadband was slow and if she sat at the computer he would walk her through a process to fix it and speed up our system
.
She declined, asked him to call back when i was there next morning and he said he would.
That evening we reasoned; Microsoft Engineers don't call domestic users, certainly not about broadband and no, I hadn't reported it as I think our connection is slow in the same way 95% of the population do.
He rang back yesterday afternoon, Mrs Zeuhl asked him 3 questions; Who are you? Who do you work for? What is the purpose of the call?
He immediately hung up.
At best, he may have been selling some overpriced and suspect system-maintenance software but worst still, I imagine, with the right skills, they could walk someone through a process that gives them access to sensitive information on their PC in seconds and installs any sort of spyware.
So beware and it might be worth warning any PC users you know and think might be vulnerable.
.
Answers
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Thanks zheul - I;ve seen this scam reported several times in different places, each time it's someone allegedly from Microsoft saying that they have noticed that the computer's not running well. The end result is usually that they want to sell you something to clear up your computer - which it doesn't need anyway - and ask you for card details so they can do it remotely. Well done Mrs Z for sending them away.
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