Odd message on e-mailing an attachment...

[Lie-in King]

Hi everyone - I've been sending a revised puzzle grid to people that have e-mailed to ask & I've just seen this odd message after sending the last one -

"Word could not create the work file. Check the temp environment variable."

Can anyone tell me what it means & how to to fix whatever's wrong?

The grid on my desktop has in "Properties" - "Microsoft Office Word Document (.docx)"

Thanks for your time & attention, Lie-in King

[ChuckFickens]

Have you got the file open in word at the same time as you are trying to email it?

If so close word.

[Lie-in King]

Hi Chuck! No, it's just sitting on my desktop - Word isn't open anywhere that I can see?..

[ChuckFickens]

Ah well, it was only a thought off the top of my head :)

I'd suggest trying a repair of your office installation and a quick google on the error seems to point to a problem with some registry keys related to word (and a repair install is a lot safer than editing the registry)

You've not said which version of windows, so....

if it's XP then goto control panel > add remove programs, scroll down and click on microsoft office in the list to highlight it and then click on change and you should get an option to repair the office install (you will need the CD)

If it's a later version of windows then the same options are now under control panel > programs and features.

[Lie-in King]

Thanks Chuck - I've Windows 7 Home Premium. Obviously not thinking straight today - didn't think to Google it myself...

I'll try your fix a bit later & will let you know - pours large V & T and calms down...

One other thing - does this count as another use of the license?

[ChuckFickens]

"One other thing - does this count as another use of the license?"

No, not at all.

[Lie-in King]

Cheers, my friend!

[Lie-in King]

Good evening Chuck - a quickie (oo-er!) as I'm off out...

I finally found the "Diagnostics" bit for "Office Home & Student 2007" & it said that it "fixed what it could" - or words to that effect!

However, that stupid messgae still appears, even though the attachment works...

I'll be trying a re-install on the morrow.

Thanks for your help