Opening Adobe Reader

[smurfchops]

I had an email (BT Broadband) with an Adobe attachment that i can't open in Mozilla - I can never open Adobe in Mozilla. So I tried opening with Windows Internet Explorer and got the same error come up. It says:

'Runtime error Programme: C:\Program Files (x86)\Adobe\Reader 9.0\Reader\AcroRd 32.exe

The application has requested the runtime to terminate it in an unusual way'.

This happens with both Mozilla and Internet Explorer. Should I delete Adobe Reader in my Uninstail windows (I have Windows 7). I have these in the Uninstall list:

Adobe Air
Adobe Flashplayer 10 Activex
Adobe Flashplayer 10 Plug in
Adobe Reader 9.1 MUI

And then install again ? I can never install Adobe with Mozilla but thought it would work with Internet Explorer. NOT technical so laymens terms please, thanks all.

[Wak]

Try downloading the FREE program "FOXIT" (Google for it) and see if that will open the Adobe attachment.
If I understand your question correctly, the Adobe attachment should end with .PDF?
Does it?

[smurfchops]

Hi Wak, I seem to have loaded Adobe OK now, but see my question about a Product Key ... it never ends ....